Privacy Policy — Meeting Diagnostics

Last updated: 7 July 2026

Meeting Diagnostics is an internal tool that records browser-based meetings and transcribes them server-side so the team can review conversations afterwards for training and quality assurance. This policy explains what it collects and how that data is handled.

What we collect

• Meeting recordings, which may include audio and video from the browser meeting.
• Transcripts generated from those recordings.
• Basic metadata: the time of the recording, the meeting tab’s title, duration and file size.

How it is collected

The extension captures the media of the meeting browser tab only while you are actively in a meeting. It does not capture anything when you are not in a meeting, and it does not read your browsing history or the content of other pages.

Consent

Recording is carried out with consent. Participants are informed verbally that the meeting is being recorded before it begins, in line with the organization’s agreed process.

How it is used

Recordings and transcripts are used solely for internal training and quality assurance. They are not sold, shared with advertisers, or used for any unrelated purpose.

Storage and access

Recordings are stored in the organization’s private Cloudflare R2 bucket. Recording metadata, transcripts, install ownership and diagnostics are stored in the organization’s private Turso/libSQL database. Access is limited to authorized team members through the password-protected dashboard and to holder-specific capability links such as `/u/<token>`. Playback uses short-lived presigned URLs rather than public media files.

Third-party processing

The recording media file may include audio and video and is sent to ElevenLabs for server-side transcription. No API keys or credentials are stored in the browser extension. No data is sold or used for advertising.

Retention and deletion

Recordings and transcripts are kept for training and quality assurance until a manual deletion request is processed. The current automated retry/reaper does not delete media.

What we do not collect

We do not collect browsing history, data from non-meeting pages, or anything while you are not in a meeting.

Contact

Questions about this policy or requests to delete recordings: post@nettsaga.no.